Dynamite interpersonal skill is the common feature of competitive managers.
Company recruiters evaluate communication skill higher than quantitative skill.
The top manager in organizations is often the top presenter.
Conventional format is a starting point of communication.
Clearness is a minimum criterion for communication.
Try to excess the receivers' expectation.
Check list for preparation
Purpose of communication
Organization of topics
Style of communication
Channel of delivery
Design of document
Timing of communication
Check list for structure
- Mutually independent
- Collectively exhausted
- Funcfionally equal
Document format (Memo, Letter, Report, Proposal)
Opening (Purpose, Sender, Blue print)
* Topic sentence ・. Summary or category of paragraph
* Transition sign ・.. "I will explain three points."
* Parallelism ・・ Titles, bullets, topic sentences should be all parallel.
Use enough space to make a document readable.
Improve skim value (by titles, paragraphs)
Think of your audience as a child.
Explain how you understand.
Think of your boss as your customer.
1. Communication helps to solve problems by grasping the other person's thought.
2. Showing how much you spend is one of effective criteria.