Brand Management
1. Consumer behavior analysis Back to Top
- Perceptual model
- Preference model
- Choice model
- Stochastic model Random choice model (AAABBCAABAAA......)
- Hierarchy of effects model of consumer behavior
- Preference is one of the aspects of consumer's choices
- Price elasticity and promotion elasticity are also important aspects.
Luce Model

Pri = Probability of choosing brand i
V = Preference level of brand i
N = Number of brands
Logit Model

Pri = Probability of Buying brand i
Vi = Intrinsic preference for brand i
Bk = Respondent's evaluation of attribute k
Xi, k = Brand i's level on attribute k
2. Pricing decision Back to Top
- Price and cross-price elasticity (Economics)
- Consumer perception of value (Marketing)
- Competitive reaction (Game theory)
- Mark-up (Costing)
Price should be near the price of the market leader, and higher margin.
3. Retail promotion Back to Top
- Price discount
- Display
- Newspaper advertisement
- Psychological pricing (**.99)
- S curve response to promotion
- Cannibalization from the other brands
- Consumers' stockpiling effect
- Deal decay (How long the deal effect continues)
- Tiered price (Good, better, best)
Retail promotion usually causes consumers' stockpiling
Retailers want to increase traffics of customers by retail (=consumer promotion)
Frequent purchasing products and leading products in a category are effective to increase customer traffics.
An sales increase in a brand may cannibalize the other brand.
4. Trade promotion Back to Top
- Off invoice (discount)
- Bill back (Retailer calculates an amount of discount)
- Free goods
- Cooperative advertisement allowance
- Display allowance
- Sales drive incentive (When wholesalers drive retailers to sell)
- Inventory financing
- Count-recount (Off invoice of an exact amount of sales)
Trade promotion usually causes retailers' forward buying
Retailers do not want to promote a weak brand, since it does not increase traffics of consumers.
Category expansion is preferable for retailers. (Ex. an initial category development)
5. New product introduction Back to Top
New product introduction plan
Goals
Target markets
Product positioning
Advertisement budget
Media selection
Promotion tactics (ex. Samples)
Trade deals
Retailer awareness
Consumers' awareness
Competitors' reactions
Distribution Gain
- When a new brand contributes to an increase in sales of the distributors
- When a competitor of the distributor sells the new product
- When heavy advertisement is expected
- When a new brand has a unique benefit
- When sales forces push aggressively
Awareness, Trial and Repeat
Awareness
- Advertisement
- On the selves at retailers
- Samples, coupons, trial sizes
- Word of mouth
Trial
- Enough display on the shelves
- Relative low price to competitor's brands
- Promotion (Samples, coupons, price down etc)
Repeat
- Trial usage
- Product satisfaction
- Perceived value
- Usage rates
Pricing
- Skim pricing: higher margin, no competition in the early stage, price reduction is easier than price raising.
- Penetration pricing
: to acquire a broad market.
Test marketing
Product launch timing
Cannibalization
6.
Distribution channel management Back to Top
7.
Marketing research Back to Top
8. Advertising
Back to Top
- Amount of advertisement spending does not necessarily relates the effectiveness of the advertisement
- Something new is more effective than reinforcing the same copy
- Spending for creative-side research is more effective than spending for the budget for expensive media
- Pulsing spending is more effective than even spending
- Advertising elasticity (0.15) is often smaller than price elasticity (-2.5)